Overdue, Lost & Damaged Materials

Please remember that your library card is issued to you as an individual and is not transferable. You are responsible for all materials checked out on it and your responsibility is not over until the material is returned complete and in good condition. It is the policy of the Helen M. Plum Memorial Library District to collect for overdue, damaged, incomplete or lost materials as follows.

Any material that is lost, damaged or incomplete may be paid for at any time. Replacement cost is the original cost of the material, plus a processing fee, which will also be charged for material that is damaged beyond repair.

If library material is not returned by the date due, the following applies:

    One Week: Approximately one week after the date due an overdue notice will be sent out. If you have any questions please call the library at (630) 627-0316.

    Five Weeks: If you do not return materials within 30 days following the first notice you will receive a final bill indicating the cost of each item including the processing fee. NOTE: Prior to the bill being sent by the library we make every attempt to be certain materials have not been returned. Shelves and circulation areas are thoroughly searched before notices are sent to patrons.

    Eight Weeks: If you do not return materials within eight weeks from the date due your account will be turned over to collections and a $15 processing fee will be added to your account. Your account remains in collections until paid in full.

If your card has expired, you may not renew your card until all overdue materials are returned and fines paid.

Fines will be assessed from the date due until materials are returned. If material is returned within 3 days of the due date (grace period) no fines will be charged. On the fourth day after the due date, fines are charged back to the first day after the due date.

If you recover any library material that you paid for, you may get a refund minus the processing fee up to four months from the date the item was due. You must return the material in good condition.

Overdue charges are assessed on all materials for all days on which the library is closed.

Library patrons who have outstanding fines, other overdue materials, damaged materials which have not been paid for, or are otherwise in debt to the library, cannot borrow library materials or renew materials online.

There is a 10-cent a day per item charge for overdue Inter-Library Loan materials.

Contact Us

Tel (630) 627-0316
Fax (630) 627-0336

110 W. Maple Street
Lombard, IL 60148

Monday - Friday 9:00 - 9:00
Saturday 9:00 - 5:00
Sunday 1:00 - 5:00

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