Current Service Updates
Helen Plum Library follows all state and local guidelines to mitigate the spread of COVID-19 and help keep our community and staff safe. The following measures are being taken:
Effective Wed, Jan 13, the library building is open for limited in-person services. Patrons can pick up holds, visit our service desks for quick reference and reader’s advisory services, access the self-serve copy machine located at the front of the building, browse, and check out materials. Masks are required for all visitors over the age of two years. Computer usage and research are suspended until further notice.
Library hours have been restricted in order to appropriately staff the building, responsibly handle returned materials, and provide safe service for both the community and staff.
Library Cards (Renewing and Applying)
Library cards are being issued and renewed remotely and in-person for residents and businesses. A library card is available to anyone who lives within the Helen Plum Library District. To apply for a new card or renew your expired card, click here.
Live Chat with a Librarian
To reduce time spent in the Library, please utilize our remote reference and reader’s advisory services. Please call (630) 627-0316, or have questions answered online through live chat. Visit What to Read Next for personalized reading recommendations. Patrons can also email AskaLibrarian@helenplum.org for assistance or fill out our Ask a Librarian form.
How to Get Library Materials
Plum Pickup Service
Plum Pickup Service allows library cardholders to place a hold on items for pickup while maintaining safe social distancing, much like the curbside pickup service that many restaurants offer. To find out more about Plum Pickup, click here.
Lombard residents of any age confined to their home, either permanently or temporarily, may receive Home Delivery services. Click here to request Home Delivery.
Need something printed? Email firstname.lastname@example.org or call (630) 627-0316. A librarian will contact you to schedule an appointment for picking up requested printouts.
Returning Library Materials
The Library’s outdoor book drops are open; Patrons may also deposit returns in the book bins in the front lobby. Please do not hand materials directly to staff. Overdue fines will continue to be waived during this time.
Thanks to the hard work and ingenuity of our staff, many of our programs have gone virtual! Find our current lineup here.
Support Services and Communications Director
(630) 627-0316 ext. 253
Safety & Cleaning
- Patrons and staff are required to wear masks when in the Library or while using Plum Pickup Service.
- Staff are required to wash their hands or use hand sanitizer after touching returned materials and emptying the book drop.
- Materials are quarantined upon return.