Sign up for a new card:
Step 1: Complete the online form.
Step 2: A Patron Services staff member will contact you via email to complete the process and provide your new library card number.
Online registrations allow us to offer this temporary card to give you immediate Library access and time to visit us at the Library to verify your address, which extends the expiration date for the full three years.
Step 3: Bring the necessary ID (see below) to the Front Desk when picking up your new card.
Step 4: Enjoy your new Helen Plum Library card!
Renew your library card:
Step 1: Complete this online renewal form.
Step 2: A staff member will contact you via email to complete the process
Please note: Online renewals allow us to offer a temporary card renewal in order to give you immediate Library access and time to visit us at the Library to verify your address, which renews your card for the full three years.
When picking up your new library card:
You will need to bring one form of current identification:
- Driver’s license, state ID, or photo ID
AND one of the following:
- Tax or utility bill
- Bank statement or pre-printed check
- Mortgage or lease
- Piece of first-class mail addressed to you with a current postmark
A non-resident card is for families who live outside the Helen Plum Library District, commonly called unincorporated Lombard. A fee is determined for a nonresident card by using the same method for determining resident taxpayers’ annual rate, using the Net Taxable Value appearing on a registrant’s tax bill.
If you are renting outside the Library District, the fee is determined according to Illinois statute. Qualifying renters may purchase a library card by paying an annual fee equal to 15 percent of their monthly rent as indicated on their lease. Once the fee is paid, all family members residing at that residence can receive a library card. Please be sure to bring your most recent property tax bill or lease if you are renting. Unincorporated renter’s cards expire annually.
A property owner within the boundaries of the Library District may obtain a library card at no cost. Please be sure to bring your most current property tax bill. Only one card is issued. Cards for property owners expire every three years.
A business card can be obtained by those who own a business within the Library District. The business owner must present a letter, on company letterhead, stating the desire to have a business library card. The library card will be opened in the business’s name with the company’s top administrator being responsible for all account activity. Business library cards expire every three years.